Privacy Policy
Last updated: April 9, 2026
MySiteBuilder AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website builder platform.
1. Information We Collect
Personal Information
When you create an account or use our Service, we may collect:
- Name and email address
- Account credentials
- Billing information and payment details (processed securely by Stripe)
- Profile information you choose to provide
Usage Information
We automatically collect certain information when you use the Service:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and features used
- Time spent on the Service
- Referring URLs
User Content
We store content you create using the Service, including:
- Website designs and HTML/CSS code
- Images you upload
- Text content and configurations
- Chat conversations with our AI assistant
- Form submissions received on your published websites
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Enforce our Terms of Service and protect our rights
- Comply with legal obligations
3. AI and Data Processing
Our Service uses artificial intelligence (powered by third-party AI providers) to generate website content. When you use our AI features:
- Your prompts and requests are sent to AI service providers to generate responses
- We do not use your content to train AI models
- AI-generated content is stored as part of your User Content
- Third-party AI providers have their own privacy policies governing data handling
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics, AI services)
- Legal Requirements: When required by law, subpoena, or legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
We do not sell your personal information to third parties.
5. Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Supabase: Database and authentication services
- Stripe: Payment processing
- Anthropic (Claude): AI content generation
- Google: OAuth authentication (if used)
We encourage you to review the privacy policies of these third-party services.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion for:
- Legal compliance and record-keeping
- Dispute resolution
- Fraud prevention
- Enforcement of our Terms
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
To exercise these rights, contact us at privacy@mysitebuilder.ai.
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns
- Improve the Service
You can control cookies through your browser settings, but disabling cookies may affect Service functionality.
10. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing includes consent, contract performance, and legitimate interests.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@mysitebuilder.ai
By using MySiteBuilder AI, you acknowledge that you have read and understood this Privacy Policy.